TROUBLESHOOTING
No Lights:
- Did you remove the battery pull tab from the SNAP CLIP?
- Battery is included, but maybe it is not inside? Open SNAP CLIP to check for battery and battery connection.
- Maybe the battery is dead?
Not Pairing: Turn off Bluetooth and back on (you knew we were gonna say that)
Still Not Pairing: Maybe SNAP CLIP is already connected to another device?
Can’t Type: Some phones see SNAP CLIP as a keyboard and remove the keyboard on your phone. Disconnect SNAP CLIP to get keyboard back. It sucks.
Contact Support
thegoods@hansnap.com